Welcome Back To 1NAIRASHOP NIGERIA

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Customer Service

  • Delivery, Cancellations & Refunds

    All products sold on 1nairashop.com are covered under our 7-Day Replacement Guarantee. Notify us of any problems, damages or defects within 3 days if you are within Lagos and 7 days if you are outside of Lagos, from the date of delivery, and we will issue a brand new replacement to you at no extra cost or refund you fully if we don’t have a replacement in stock.

  • Privacy & Security

    1Nairashop respects your privacy and takes your online safety seriously. In order to provide you with the best products, efficient customer service, and timely updates, we record a variety of information from your visit to our site. To better protect your privacy, we provide the notice below explaining our online information practices and the choices you can make about the way your information is collected and used.

  • Returns & Replacements

    All products sold on 1nairashop.com are covered under our 7-Day Replacement Guarantee. Notify us of any problems, damages or defects within 3 days if you are within Lagos and 7 days if you are outside of Lagos, from the date of delivery, and we will issue a brand new replacement to you at no extra cost or refund you fully if we don’t have a replacement in stock.

  • How do I cancel an order on 1nairashop.com?

    If you cancel your order before your product has shipped, we will refund the entire amount. If the cancellation is after your product has shipped, you can do one of the following

    • If your product was shipped but has not yet been delivered, contact Customer Support and inform them of the same.
    • If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product. Please refer to the 3-7 Day Replacement Guarantee
    • For Mobile Accessories, the supplied accessories inside the box have 3-6 months manufacturer warranty, unless specified otherwise.
  • Payment

    At 1nairashop, we strive to make shopping online as easy and convenient as possible. One way we do this is by giving our buyer community the choices they've asked for. When you shop on 1nairashop, you can choose to pay securely in advance with internet banking, with your ATM/Debit card, or on delivery with cash or POS.

  • Pay On Delivery

    You can also choose to Pay on Delivery in Lagos, Abuja FCT, Rivers and many other States across Nigeria. You simply pay the courier with cash or with your ATM/Debit card when your order is delivered. Please also note that, for deliveries over ₦100,000, you may only be able to pay with a POS machine on delivery.

  • Online Payment

     

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